Skip to content
Noota

Refund Policy

Last updated:

1. Purchases in the Noota apps

Purchases in the Noota apps for iPhone, iPad, Mac and Apple Watch are made through Apple's App Store, and Apple handles their refunds. To ask for one, go to Request a refund. Apple decides on refund requests under its own policies.

2. Purchases on our website

Noota Pro bought on noota.app is sold by Paddle, our reseller and merchant of record.

  • Within 14 days: ask for a refund within 14 days of any payment, whether a first purchase, a renewal or Lifetime, and you get a full refund, with no questions asked.
  • After 14 days: we refund where the law requires it, for example if Noota Pro did not work as described.
  • How to ask: write to support@noota.app, if possible from the email address of your Noota account, or use the link in the receipt Paddle emailed you.
  • What happens next: when a payment is refunded, Noota Pro ends. Your notes stay yours, and the free plan's limits apply again.

3. Your legal rights

If you live in the European Union or the United Kingdom, you also have a legal right to withdraw from a purchase within 14 days. This policy gives you at least that. Nothing in it limits the rights you have under the consumer law of your country.

4. Contact

For any question about a payment or a refund, contact us at support@noota.app or visit our Support page.