How can we help?

Everything you need to read and study your notes on a computer: summaries and transcripts, the original recording, flashcards and quizzes, and questions about a note. You can also create notes from pasted text, a YouTube link, a PDF, a document or photos. Recording happens in the Noota app on iPhone, iPad, Mac or Apple Watch, and your notes appear here once the device that made them has synced. Recordings up to 50 MB can be played here too.

With the Apple or Google account you use in the Noota app. Your notes, flashcards, quizzes and Noota Pro are the same everywhere.

Not yet as a guest: a guest account lives on one device. Open Noota on that device, go to Settings and, under You’re using Noota as a guest, choose Apple or Google, then sign in on the web with the same Apple or Google account. Your notes come with you.

No. The web app sets only the cookies it needs to keep you signed in and to remember your language and appearance (light or dark). To know which features are used, we count anonymous events that use no cookie or other storage on your device and carry no identifier, no IP address and none of your content. See the Privacy Policy for the details.

On your device. Noota turns speech into text on your iPhone, iPad or Mac, without sending the audio to an AI service. To write a summary, Noota sends the text of the note, not the audio.

Recordings up to 50 MB are stored in your Noota account after the note is created, so you can play them on your other devices and on the web. Larger recordings stay only on the device that made them; only their transcript is stored. A copy of every recording also stays on your device until you delete it.

In the app: recordings and audio files, PDFs, documents, photos and scans, YouTube links and text. On the web: PDFs up to 50 MB, documents (Word, PowerPoint, Excel and similar) up to 25 MB, up to 30 photos per note at up to 10 MB each, YouTube links and text.

Yes. Noota Pro belongs to your Noota account, so a subscription bought in the app is active on the web as soon as you sign in with the same account.

Subscriptions are billed by Apple, so they are cancelled in your Apple Account:

1. Open Settings on your iPhone or iPad.
2. Tap your name, then Subscriptions.
3. Tap Noota, then Cancel Subscription (or Cancel Free Trial).

Noota Pro stays active until the end of the period you have paid for.

Make sure the device is signed in to the Apple Account that made the purchase. Then open the Noota Pro screen in the app and tap Restore Purchases.

Refunds are handled by Apple. Go to reportaproblem.apple.com, sign in with your Apple Account, choose Request a refund, then select Noota.

In the app, go to Settings → Delete Account. On the web, go to Settings → Delete account. Your notes, transcripts, files and everything generated from them are deleted from our servers right away; copies in database backups are deleted when those backups expire. Deleting your account does not cancel a subscription: cancel it in your Apple Account first.

Yes. Email support@noota.app, if possible from the address linked to your account. We may ask you to confirm that the account is yours, then delete it within 30 days.